FAQs
Got any questions for us? Scroll through and see if we can help, don’t forget you can also get in touch with us at admin@marthadelacey.com if you want to chat.
Gift Subscriptions
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You can purchase 6-month or 12-month gift subscriptions, just follow the link here: Gift Subscriptions.
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- Each gift subscription purchase will generate one unique promotion code, which will be sent to you in an email.
- Each promotion code can be redeemed only once.
- To access #TheMuffKitchen the recipient will have to create an account and subscribe to the website using this link, www.marthadelacey.com/join, they will have to select a subscription rate to continue, but once they get to the checkout they should input their promotion code to claim their 6 or 12 months free.
- Promotion codes can take up to 72 hours to become active.
- Once the gift subscription has expired the account holder will automatically be charged a monthly fee unless they choose to cancel their subscription.
- Subscribers can cancel their subscription to #TheMuffKitchen at any time via the website by logging into the website, accessing their customer account, clicking through to ‘My Details’ and selecting ‘Manage Subscription’, then clicking 'Cancel plan'.
- Subscribers will lose access to the website immediately and will lose access to the Instagram account as soon as we have processed their cancellation.
- If a subscription is cancelled before the gift subscription has expired they will not be able to resume this gift subscription at a later date.
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- Each promotion code can only be redeemed once.
- To access #TheMuffKitchen the recipient will have to create an account and subscribe to the website using this link, www.marthadelacey.com/join, they will have to select a subscription rate and input their payment details to continue but once they get to the checkout they should input their promotion code to claim their 6 or 12 months free.
- Promotion codes can take up to 72 hours to become active.
- If a subscription is cancelled before the gift subscription has expired the recipient will not be able to resume this gift subscription at a later date.
- Copy and paste your promotion code to avoid any typing errors.
-
- Each gift subscription purchase will generate one unique promotion code, which will be sent to the purchaser in an email.
- Each promotion code can be redeemed only once.
- To access #TheMuffKitchen the recipient will have to create an account and subscribe to the website using this link, www.marthadelacey.com/join, they will have to select a subscription rate to continue, but once they get to the checkout they should input their promotion code to claim their 6 or 12 months free. See image below for where to enter the promotion code, once entered the gift subscription will be applied and they should not be charged.
- Promotion codes can take up to 72 hours to become active.
- Once the gift subscription has expired the account holder will automatically be charged a monthly fee unless they choose to cancel their subscription.
- Subscribers can cancel their subscription to #TheMuffKitchen at any time via the website by logging into the website, accessing their customer account, clicking through to ‘My Details’ and selecting ‘Manage Subscription’, then clicking 'Cancel plan'.
- Subscribers will lose access to the website immediately and will lose access to the Instagram account as soon as we have processed their cancellation.
- If a subscription is cancelled before the gift subscription has expired they will not be able to resume this gift subscription at a later date.
#TheMuffKitchen Membership
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In order to access the recipes and other content, you have to create a subscription and pay the joining fee. Simply click 'Join' in the navigation menu or follow this link to purchase a subscription and complete your membership.
If you have paid the joining fee and monthly subscription but still cannot access the content, please drop an email to admin@marthadelacey.com.
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You can cancel your subscription to #TheMuffKitchen at any time via the website. Log into the website to access your customer account, click through to ‘My Details’ and select ‘Manage Subscription’, then click 'Cancel plan'. You will lose access to the website at your next billing date and will lose access to the Instagram account as soon as we have processed your cancellation, but you can resubscribe without paying the joining fee at any time.
Joining #TheMuffKitchen Forum
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Discord is where we host our forum and is an invite-only place with plenty of room to talk. Discord servers are organised into topic-based channels where you can collaborate, share, and just talk about your day without clogging up a group chat. Over on #TheMuffKitchen server we have four main discussion categories for you:
General Chat, to say hello to the #TMK community.
Inspiration, for you to share your bakes and recipes.
Recipe Categories, for more in depth discussions about specific topics.
Techniques, for those wishing to take a deep dive into specific areas of sourdough technique.
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Step 1: Create a free account on Discord (or log in if you already have one!) Please use the same username on Discord as you use on Instagram is possible.
Step 2: When you see this screen, click ‘Have an invite already? Join a server.’ Outlined below in the red box.
Step 3: Input your invite link when prompted, this will be sent to you in your joining email or as a separate message, check your spam folders or get in touch with Alice at admin@marthadelacey.comStep 4: Have a look around and check out the ‘Welcome to #TheMuffKitchen’ message for our Code of Conduct and an introduction to all our channels.
Step 5: Once you have joined our #TMK server, we have to verify your email address and give you access before you can view all of the private channels, much like the private Instagram account, this can take a few days, so please bear with us.
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Much like our private instagram account, we have to manually verify all of the email addresses to make sure the accounts have active subscriptions to #TheMuffKitchen, this can take a few days, so please bear with us. If it has been longer than 48 hours, please feel free to send us a nudge!
What's wrong with my bread?
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We have the answers over on our members only Sourdough FAQ page.
Join #TheMuffKitchen for access and with our tutorials and guides your sourdough starters, doughs, techniques and bakes will never look better.